***A note to City employees not to take the External Contractor / Consultant training
Please note that if you are an employee directly employed by the City of Ottawa (not through a third party such as a consulting firm), you are asked to take the AODA training linked from the home page of ulearn.ottawa.ca – NOT this training.
“Contractors may access the Province’s training in Accessible Customer Service and the Integrated Accessibility Standard Regulation via Ulearn. Contractors must ensure that appropriate people have been trained. Contractors must keep records of all training, including dates when training was provided, the number of employees who received training and individual training records for their business. Contractors are required to make this information available to the City and/or the Province upon request. ”